60-Day Money-Back Guarantee

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We want you to love your Multimo bed. That's why every bed comes with a 60-day money-back guarantee — no complicated process, no runaround.

60-Day Money-Back Guarantee

How it works

If for any reason your bed isn't working out within 60 days of your order, contact us and we'll take care of it.

Contact us
us within 60 days of placing your order — by phone, email, or chat.
We'll arrange pickup
Our team will schedule a pickup from your location.
Receive your refund
Once we receive the item, we'll process your full refund minus the return shipping cost.

A Few Things to Keep in Mind

The product must be returned in its original condition and packaging.
Return shipping costs will be deducted from your refund. We'll give you the exact amount before you commit to the return.
If you're not sure whether to return — just contact us first. Many issues can be resolved without a return.

Lifetime Warranty on the Mechanism

In addition to the money-back guarantee, every Multimo bed mechanism is covered by a lifetime warranty against manufacturing defects